If I sell my car, will it still be eligible for the 5-year free PMS Plan?
Yes, the remaining PMS comes with the vehicle. Please make sure to fill out the owner change status card inserted in your Mazda Service Warranty Booklet so that your servicing dealer will be able to update their records.
3-YEAR WARRANTY
WHAT IS THE COVERAGE OF THE WARRANTY?
Under your New Vehicle Limited Warranty, Bumper-To-Bumper coverage begins on the warranty start date (the date the vehicle was delivered to the customer or put into use) and lasts for three (3) years or 100,000km, whichever comes first.
During this coverage period, authorized Mazda dealers will repair, replace, or adjust all parts on your vehicle that are defective in factory-supplied materials or workmanship under normal use, except those items listed under what is not covered. (Please see your Mazda Service Warranty Booklet.)
ARE SPARE PARTS COVERED BY THE WARRANTY?
Spare parts purchased and installed in any of our authorized Mazda dealers are covered under a 12-month or 20,000km warranty, whichever comes first. For the full list of the warranty coverage, please see your Mazda Service Warranty Booklet.
IF I SELL MY CAR, WILL IT STILL BE ELIGIBLE FOR THE WARRANTY?
Yes, the remaining warranty comes with the vehicle. Please make sure to fill out the owner change status card inserted in your Mazda service booklet so that your servicing dealer will be able to update their records.
CAN THE WARRANTY BE FORFEITED?
There are several factors that may invalidate your vehicle’s warranty coverage. For more information, please refer to your warranty Mazda Service Warranty Booklet.
FREE 3-YEAR ROADSIDE ASSISTANCE WITH CONCIERGE SERVICE
WHAT IS INCLUDED IN THE ROADSIDE ASSISTANCE?
This includes emergency towing assistance and minor on-site repair (such as battery boost, flat tire change, fuel filling*).
WHAT IS INCLUDED IN THE FREE 3-YEAR CONCIERGE SERVICE?
As a Mazda owner, you can avail of the following*:
Dining referral and reservation assistance
Hotel referral and reservation assistance
Golf course referral and reservation assistance
Car rental and limousine referral and reservation assistance
Conference information and referral assistance
Flower and gift delivery assistance
Courier service assistance
*Subject to additional third-party charges
MAZDA AUTOEXE
Where can I order AutoExe parts?
Customers may order AutoExe parts at all authorized Mazda dealerships nationwide.
Where can I view available AutoExe parts?
Customers may visit the AutoExe Performance Parts Center at Mazda Makati and Mazda C-5 Pasig or browse the AutoExe parts pricelists above.
Will installing AutoExe parts on my Mazda void my vehicle's warranty?
All AutoExe parts purchased from and installed by Mazda Philippines or any authorized Mazda dealership nationwide shall not void the 3-year warranty of your Mazda vehicle.
Are AutoExe parts covered by manufacturer warranty?
Yes, all AutoExe parts purchased from and installed by Mazda Philippines or any authorized Mazda dealership nationwide shall be covered by a 1-year warranty. Your receipt will serve as the proof of purchase for warranty claim purposes.
All AutoExe parts are not covered by Mazda Philippines’ 5-Year Free Service Plan.
What AutoExe parts can be ordered locally?
All AutoExe parts listed in Mazda Philippines' AutoExe pricelists may be ordered through all authorized Mazda dealerships nationwide. AutoExe parts are imported from Japan upon customer order.
Mazda Philippines will continue to test and expand the local availability of more AutoExe parts and models.
How much do I pay for AutoExe parts ordered and installed on my Mazda vehicle?
The local SRP for AutoExe parts covers the cost of the parts. However, this does not include labor costs for installation. Additional labor fees will be charged by your Mazda dealership upon installation of AutoExe parts.
For factory-installed AutoExe parts on new vehicles, labor fees for installation shall be waived.
MAZDA M HYBRID TECHNOLOGY
What is Mazda Hybrid Technology?
It is an innovative evolution of hybrid car technology that uses an integrated electric motor which harnesses captured energy that is normally wasted during braking to propel the vehicle forward.
Instead of allowing energy to go to waste, kinetic energy is captured and converted into electric energy, which is stored in the vehicle's Lithium-ion battery. The integrated electric motor uses this electric energy to propel the vehicle independently from the internal combustion engine, reducing the engine's load, and improving fuel efficiency while reducing carbon dioxide emissions.
How does the Mazda Hybrid Technology work?
When coasting or decelerating, the Mazda Hybrid system harnesses surplus kinetic energy through regenerative braking and converts it to electric energy, which is stored in the vehicle's onboard Lithium-ion battery.
This electric energy is used to move the vehicle forward, either in tandem with the internal combustion engine or on pure electric power when the battery has sufficient charge, provide extra propulsion when pulling away from a standstill, and power the car’s electrical systems like air-conditioning, lighting, infotainment, and many more.
Do I need to charge the battery?
No. The battery charges while you’re driving. It never takes power away from the engine.
How do I maintain the car?
The periodic maintenance service schedule for Mazda Hybrid vehicles is every 10,000km or six months, whichever comes first. All brand-new Mazda vehicles come with a Free 5-Year Service Plan, so maintaining your Mazda Hybrid vehicle is practically worry-free.
